Find Answers to Frequently Asked Questions (FAQs)

1. What does the Canadian Tourism Commission (CTC) do?
2. How can I contact CTC representatives in each market?
3. What’s the best way to stay up to date with what’s happening in tourism?
4. I have a small tourism business—how can the CTC help me?
5. Can the CTC fund my new tourism business venture?
6. Who do I contact for information on the CTC’s activities in specific markets?
7. Where can I find statistics about visitor arrivals, learn about industry trends or how to attract visitors?
8. Where can I learn about tourism trade shows and events?
9. Can you send me Canada travel information—about parks, boating, ski areas, events, festivals, camping, resorts and the like?
10. Where can I find images and video of Canada?
11. 11. What resources do you provide for media?
12. What kind of documents do I need to work or study in Canada?
13. Do I need a passport or visa to enter Canada?
14. My class is doing a project on Canada. Can you send me information?
15. Do you have any pins, flags, maps or posters that you can send to me?
16. Can the CTC sponsor my event?
17. What are the symbols of Canada, as well as Canada’s provinces and territories? What’s the national anthem?

1. What does the Canadian Tourism Commission (CTC) do?

The CTC is a national marketing organization. Our vision is to inspire the world to explore Canada. With our partners in the tourism industry and all levels of government, we advertise and market Canada in 11 countries around the world, conduct industry research and studies, and promote product and industry development. Learn more at About the CTC.

2. How can I contact CTC representatives in each market?

Head straight for our complete list of contact information for CTC headquarters and other international offices. You’ll find names, contact numbers and e-mail addresses for go-to people.

3. What’s the best way to stay up to date with what’s happening in tourism?

Stay current by subscribing to CTC News for regular updates on CTC research and statistics, marketing programs, tourism issues, industry trends and more. You can also join the tourism conversation with the CTC on Twitter, where you can follow Michele McKenzie, CTC President and CEO.

4. I have a small tourism business—how can the CTC help me?

You’ve come to the right place. Tourism businesses must make every resource count, focusing on what can set them apart from the competition. Our Resources for Industry, including Canada’s successful tourism brand as well as our Experiences and Explorer Quotient^® toolkits, can help give your business an edge.

5. Can the CTC fund my new tourism business venture?

The CTC is a national marketing organization and does not provide grants, subsidies or funding for new businesses, products or services, or sponsorships for events. However, our resources can help get you started and keep you going.

6. Who do I contact for information on the CTC’s activities in specific markets?

CTC’s corporate website has details of our headquarters and other international offices. You can also find out more about the CTC’s marketing activities in 11 key international marketsin the Markets section.

7. Where can I find statistics about visitor arrivals, learn about industry trends or discover how to attract visitors?

Our Researchsection offers up-to-date market intelligence, industry analysis and e-business initiatives to support strategic and operational decisions.

8. Where can I find out about tourism trade shows and events?

We regularly update our list on the corporate website of the major tourism industry trade shows and events organized by the CTC and our partners both in Canada and in our global markets.

9. Can you send me Canada travel information—about parks, boating, ski areas, events, festivals, camping, resorts and the like?

The CTC makes all of its information available online. No matter where you are from, everything you need to know about planning a trip to Canada is on our consumer website. Or try Explore Canada Like a Local, where you’ll get insider travel tips from locals and travellers alike. The websites of provincial and territorial tourism organizations also provide more specific local information.

10. Where can I find images and video of Canada?

Our Brand Canada Library, which is full of spectacular images and high-definition b-roll footage, provides a superb online resource for tourism-industry partners and media alike.

11. What resources do you provide for media?

CTC’s corporate website is the place to go first. Here you’ll find News releases, CTC News and a Media kit replete with the latest tourism factsheets. CTC’s Brand Canada Library is a one-stop shop for high-definition images and b-roll videos. Or head to our Media Centre for fresh story ideas and a travel blog.

12. What kind of documents do I need to work or study in Canada?

For detailed information on entry requirements, including medical exams, working or studying in Canada and what you are permitted to bring into the country, visit Canada’s international website.

13. Do I need a passport or visa to enter Canada?

CTC’s consumer website carries information on current passport and visa requirements, Canadian public holidays, banking hours, currency matters, travel insurance tips and more. Citizenship and Immigration Canada also has detailed up-to-date information on what visitors from different countries require to come to Canada.

14. My class is doing a project on Canada. Can you send me information?

The Government of Canada’s website is where you can learn almost everything there is to know about the country. Here you’ll find maps, pictures and research on Canada’s society, economy and much more. There’s also a Kids’ Zone with fun and interactive games. Don’t forget to browse our consumer site for interesting facts on each different Canadian region.

15. Do you have any pins, flags, maps or posters that you can send me?

The federal department of Heritage Canada provides promotional items to Canadian citizens and residents who request them. Visit its website to find and contact your local office.

16. Can the CTC sponsor my event?

The CTC is a national marketing organization and therefore does not provide grants, subsidies or funding for new businesses, products or services, or sponsorships for events.

17. What are the symbols of Canada, as well as Canada’s provinces and territories? What’s the national anthem?

The Government of Canada’s website is where you can learn almost everything there is to know about the country. Here you’ll find maps, pictures and research on Canada’s society, economy and much more. There’s also a Kids’ Zone with fun and interactive games. Don’t forget to browse our consumer site for interesting facts on each different Canadian region.